Visit Jacksonville. Where Florida Begins.


Contact Us

Administration

  • Mya Surrency
  • Mya Surrency
  • Interim President & CEO / Senior Director of Marketing
  • (904) 421-9183
  • Mya presides over all the strategic, partner and community alliances developed for the organization, as well as spearheads the research efforts to gain more insight into visitor demographics and behaviors, industry trends and marketing Jacksonville as a destination.

  • Pam Clark
  • Pam Clark
  • Executive Administrative Services Manager
  • (904) 421-9157
  • Pam is the assistant to the President & CEO. She provides administrative support, office administration support and serves as a liaison to the Visit Jacksonville Board of Directors.


Communications

  • Lyndsay Rossman
  • Lyndsay Rossman
  • Senior Director of Corporate Communications
  • (904) 421-9153
  • Contact Lyndsay for general business, local media and meetings and conventions inquiries. She is the go-to person for interviews and media requests for research information.

  • Jennifer Bryant
  • Jennifer Bryant
  • Senior Communications Manager
  • (904) 421-9161
  • Contact Jennifer for all leisure media and travel trade media requests. She also serves as an internal resource to staff and partners seeking destination information and exposure.


Marketing

  • Katie Kurycki
  • Katie Kurycki
  • Senior Marketing Manager
  • (904) 421-9160
  • Katie works with the community to create dynamic packages and experiences. She also works with travel industry professionals to build the awareness and product offerings for Jacksonville.

  • Nancy Torres
  • Nancy Torres
  • Visitor Center Senior Manager
  • (904) 798-9130
  • Nancy supplies visitors with information at our area visitor centers located at the Jacksonville International Airport, The Jacksonville Landing and the Beaches Historical Museum.

  • Vicky Koele-Bryan
  • Vicky Koele-Bryan
  • Visitor Center Specialist
  • (904) 798-9111
  • Vicky responds to visitor inquiries in person and via phone, US mail, e-mail, and fax at our Downtown Visitor Center location on N. Laura Street.


Sales & Services

  • Kim Ritten
  • Kim Ritten
  • Senior Director of Sales
  • (904) 421-9163
  • Kim handles high profile citywide Sports events. She also oversees the daily operation of the Sales Department and Key Initiatives for Visit Jacksonville.

  • Karen Townsend
  • Karen Townsend
  • Associate Director of Sales
  • (904) 421-9172
  • Karen focuses on working with State and National Associations as well as Midwest Corporate markets. Her primary focus is Southeast, Florida and Chicago. Karen also spearheads Buyer Education Trips (BET's), Client Events and Sales Missions

  • Marcia Kruidbos Noon
  • Marcia Kruidbos Noon
  • Associate Director of Sales
  • (904) 421-9168
  • Marcia handles Corporate and Medical markets. Primary focus is Southeast, Florida, Atlanta, Texas and Northeast. Marcia also assists in the sales initiatives and promotions.

  • Alex Michaels
  • Alex Michaels
  • Director of National Accounts
  • (904) 798-9123
  • Alex handles the SMERF (Social, Military, Education, Religious and Fraternal) and Government markets. His primary focus is Southeast, Florida and DC.

  • Glenda Washington
  • Glenda Washington
  • Director of National Sales
  • (904) 421-9164
  • Glenda handles the multicultural, hobby and National Association markets. Her primary focus is in Southeast, Florida, Mid-Atlantic and Atlanta regions.

  • Nathan Gaw
  • Nathan Gaw
  • National Accounts Executive
  • (904) 421-9174
  • Nathan handles the youth and amateur sports markets in all regions

  • Robin Wright
  • Robin Wright
  • National Accounts Executive
  • (904) 421-9165
  • Robin handles collegiate, amateur and cheerleading sports markets in all regions, as well as works with the group tour and travel markets.

  • Nicole Trueblood
  • Nicole Trueblood
  • Sales Administrative Manager
  • (904) 421-9182
  • Nicole plans all the events related to Visit Jacksonville including but not limited to: Open House, Destination Outlook, National Tourism Week. She also coordinates Sales Buyer’s Education Trips (BET) and many other Visit Jacksonville sales and marketing related events.

  • Nicole Crawford
  • Nicole Crawford
  • Sales and Services Administrative Manager
  • (904) 421-9159
  • Provides administrative support for Kim and Glenda.


  • Taylor Terry
  • Taylor Terry
  • Sales and Services Manager
  • (904) 421-9158
  • Taylor provides administrative support to Marcia and Alex.


Partner Development

  • Kimberly Morgan
  • Kimberly Morgan
  • Director of Partner Development
  • (904) 421-9154
  • Contact Kimberly to assist you with maximizing your Visit Jacksonville partnership. She is eager to work with you If you need assistance with the For Partners Only section of the web site, want to learn more about any Visit Jacksonville programs or opportunities or brainstorm new ideas for growing your business.

  • Sarah Gibson
  • Sarah Gibson
  • Partner Development Services Manager
  • (904) 421-9166
  • Sarah assists Kimberly in servicing partner businesses as well as plan Partner events and manage Partner listings in publications and the website.


Technology

  • Kory Martin
  • Kory Martin
  • Director of Technology
  • (904) 421-9169
  • Kory oversees the computer systems within the Visit Jacksonville office.



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Weather

Because of its North Florida location, Jacksonville has a temperate climate and a delightful change of seasons not found in other Florida cities. Year-round sunshine and blue skies offer mild weather, making a visit to Jacksonville pleasant, whatever the season.

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